Billing & Payments

Can I get a refund?

Lymnus does not offer refunds for partial months, but you can cancel at any time.

2 min read 7 views Updated May 31, 2026

Lymnus does not offer refunds for partial billing periods. If you cancel your subscription, your plan stays active until the end of the current billing cycle — you will not be charged again after that.

If you were charged in error (for example, due to a billing system mistake), please contact support at support@lymnus.com within 14 days of the charge and we will review your case.

Top-up token packs are non-refundable once purchased, as the tokens are added to your account immediately.

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